So. I have enlisted in the Navy, and will be going active duty. I ship out for recruit training at Naval Station Great Lakes on Dec. 4. For anyone interested in following me along that journey, please head on over to Ships And Dip.
And just because, here's a random music video.
Monday, June 25, 2012
Tuesday, June 5, 2012
Tales From 4476
So, last night, I had my first ever encounter with a high customer. This lady had come in around midnight, and apparently shopped for nearly 4 hours. I was the only cashier scheduled (which naturally occurred because the regional VP is supposed to visit today), and my CSM (customer service manager) was on his lunch break. At 3:50 a.m., she decides she's ready to check out. At this time, I'm bust running what little freight we receive up front (batteries, lighters, candy, etc.). I see her approaching my register with her cart full of what looks like something from every department. About 80% of her cart was clothes, which made me cry inwardly because I hate ringing up clothing. So she plunks everything on the belt and tells me to let her know when the total reaches $100. I rang up her stuff, and alerted her that her total had reached $98.84. She went on babbling about asking me if I could do a credit charge with her driver's license, because she didn't have her credit card with her, claiming that Burger King had done it. It was at this time that I knew she was stoned out of her mind. I said, "No, but if you have the account number, expiration date, and security code written down somewhere, I can do it manually." She said she'd have to go to her car to get this information. So she left, and I waited for about 5 minutes before going outside to check the parking lot for her, and I didn't see her. This bitch straight up left a cart full of crap (including milk) behind and never came back. At first I was pretty pissed, because I knew I was going to have to put all that shit back, but luckily my CSM told me not to worry about it.
A few nights ago, I had the joy of dealing with a man who really fucking needed his batteries like OMG right now. Now, it's important that you know that, being a 24-hour store, the system that the registers operate on has to reset for the next days' sales at midnight. We can't begin ringing up until 12:01. Also, we have to reset the cash drawer, which basically involves putting the new bills and coins in there appropriate place. The process takes about 2 minutes. I was on register 5, and my co-worker was on 6. This dude started off in line at 6, with 4-5 other folks ahead of him. I had come back from my break and opened 5, and this dude rushed over to my line, where I then informed him of the fact that he'd have to wait a minute while the system reset itself. He huffed a sigh, then ran back over to 6. I was like, "Seriously, going to another line isn't gonna solve your problem." Our CSM sent my co-worker on her break, so she closed her register and left. Battery Dude runs back over to my line and says "You're determined to make me wait the whole 5 minutes, aren't you?" all distressed like. Dude it's midnight. What the hell could you possibly need your 9 volt batteries so bad for? Wait, maybe I don't want to know.
What I wanted to say: Yes sir, I quite enjoy watching you squirm in line like you're about to piss yourself. It's a vast conspiracy set forth by Home Office, and we associates gladly participate in such activities.
What I actually said: Sir, it was only going to take a minute.
And so I rang him up without further fanfare, fighting the urge to go off on him for getting an attitude with me for basically no reason whatsoever (also I was grumpy as this was my 6th night in a row working). After I cashed him out, he took his precious batteries and ran off, hopefully he heard my oh-so-sarcastic "Have a good night, SIR."
Dear Two Redneck Teenagers In Line: I do not care why you're guying condoms. I did not assume that you were a gay couple, nor would I care if you were. No, I am more concerned as why, along with your condoms, you are also buying duct tape. That is what concerns me.
A few nights ago, I had the joy of dealing with a man who really fucking needed his batteries like OMG right now. Now, it's important that you know that, being a 24-hour store, the system that the registers operate on has to reset for the next days' sales at midnight. We can't begin ringing up until 12:01. Also, we have to reset the cash drawer, which basically involves putting the new bills and coins in there appropriate place. The process takes about 2 minutes. I was on register 5, and my co-worker was on 6. This dude started off in line at 6, with 4-5 other folks ahead of him. I had come back from my break and opened 5, and this dude rushed over to my line, where I then informed him of the fact that he'd have to wait a minute while the system reset itself. He huffed a sigh, then ran back over to 6. I was like, "Seriously, going to another line isn't gonna solve your problem." Our CSM sent my co-worker on her break, so she closed her register and left. Battery Dude runs back over to my line and says "You're determined to make me wait the whole 5 minutes, aren't you?" all distressed like. Dude it's midnight. What the hell could you possibly need your 9 volt batteries so bad for? Wait, maybe I don't want to know.
What I wanted to say: Yes sir, I quite enjoy watching you squirm in line like you're about to piss yourself. It's a vast conspiracy set forth by Home Office, and we associates gladly participate in such activities.
What I actually said: Sir, it was only going to take a minute.
And so I rang him up without further fanfare, fighting the urge to go off on him for getting an attitude with me for basically no reason whatsoever (also I was grumpy as this was my 6th night in a row working). After I cashed him out, he took his precious batteries and ran off, hopefully he heard my oh-so-sarcastic "Have a good night, SIR."
Dear Two Redneck Teenagers In Line: I do not care why you're guying condoms. I did not assume that you were a gay couple, nor would I care if you were. No, I am more concerned as why, along with your condoms, you are also buying duct tape. That is what concerns me.
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